WE HAVE NEVER BEEN ENROLLED AT WENDY'S BEFORE AND WE DON'T HAVE A PARENT PORTAL SO HOW DO WE REGISTER?
First, welcome! We look forward to seeing your family soon! So you do not need a parent portal to register for the first time. Just click on the "School Year Classes" or the "Daily Activities" tab at the top and it will take you to our offerings. You can then click on the day/time and it will take you to the registration form to complete the registration process. You will now have a Parent Portal and can access it the next time you'd like to register for anything or just update your information, using the email address you entered. As always, please don't hesitate to contact us if we can help in any way.
WHAT DID YOU DO TO KEEP EVERYONE SAFE DURING THE PANDEMIC?
Please be assured that safety has always been, and will always be our top priority. As we have done for many years, we will continue to have our facility professionally cleaned every night, as well as disinfecting all equipment regularly.
ARE THE DAILY ACTIVITIES DROP-IN OR WHAT?
They used to be, but with the high demand, our Toddler Playdates and Open Gyms are regularly reaching capacity, so we now requiring you to pre-register. This is the only way to guarantee your child will be able to participate. Just click on the Registration tab above, then scroll down to the Daily Activities. If there is a register tab next to it, proceed. If there is a waitlist tab, you can add your child to the waitlist, but you are not enrolled. We will call you if we can get you off the waitlist.
WHAT'S UP WITH CHANGING THE REGISTRATION FEE TO A MEMBERSHIP FEE?
Many families are now enjoying more than just registering for a weekly class. We have lots of Open Gyms and Toddler Playdate opportunities throughout each week, in addition to a consistent weekly class. Seems more like a membership. It is still an annual, family fee and regardless of the name of the fee, so if you paid it within the last calendar year, it will not be debited until the month of your renewal.
I UNDERSTAND THE SCHOOL YEAR SCHEDULE WILL STAY THE SAME, BUT WHAT ABOUT SUMMER?
Starting in June 2023, the class schedule will change and other activities will be offered as well, so a re-enrollment process will be necessary. The fee schedule will be the same (the credit card on file will be charged on the 1st for the following months tuition), except the August 1st charge will only be 50% because we only have classes for the first two weeks of August. Summer registration will begin in early April.
WHAT'S THE FEE STRUCTURE?
Over the years, we've made lots of improvements in this area to make things more simple and convenient for you!
The annual, family membership fee of $40, if due, is charged at the time of enrollment (daily activities, weekly classes or birthday party).
For weekly classes, on the 1st of each month (or the next business day) your credit card on file will be charged that months tuition. We hold your spot for as long as you like! If you decide to un-enroll, please just let us know by the end of the month to avoid a charge for the following months tuition.
For our daily drop-in type activities, you will be charged during or after the activity, but not prior to.
*The months of December and August will be 50% since we only offer classes the first two weeks of those months.
IN WHICH CLASS SHOULD I ENROLL MY CHILD?
Our TUMBLE TOT CLASSES are divided into the following age groups...
1-2 (which is for one year olds and young two's)
2-3 (two's and young three's)
3-4 (three's and young four's)
All Tumble Tot classes meet once a week for 40 minutes.
Our SCHOOL AGE CLASSES have the following levels...
KINDER-KIDS 5-6 (girls & boys currently in kindergarten)
BEGINNER 6-9 (girls & boys in first grade & up)
INTERMEDIATE 6-9 (girls & boys with experience)
BIG CLASS 8-12 (formerly known as Big/Int 8-12, Advanced/Elite and Boys Fitness 8-12)
All School Age classes meet once a week for 55 minutes,
except the Big Class is 85 minutes.
Our curriculum and lesson plans in each level progress throughout the year, so in most cases a student will stay in the same class for that school year and advance to the next level in the summer or the following fall.
Please don’t hesitate to call us as we can help figure out the right class for your child.
WHAT SHOULD MY CHILD WEAR?
Comfortable clothes! Shorts, sweats, leotards, leggings, tights (without feet) and a t-shirt...whatever your child prefers. Pants/shorts with buttons, zippers, etc should be avoided. Hair needs to be pulled back and no jewelry, please. For safety reasons children need to be bare feet. Adults participating in Tumble Tot 1-2 & 2-3 classes will need to take their shoes off but can keep their socks on.
HOW DO I REGISTER?
Online registration is required for all of our classes and activities! Click the REGISTER tab or the PARENT PORTAL button. If you have ever been enrolled with us before and given us your email, you are already in our system and do not need to start from scratch. You do NOT need to fill out the yellow form. Instead click “Already A Customer?” on the top of the yellow form. If you are new to us, welcome! You will simply follow the instructions on our website. As always, call us if we can help.
WHAT IF I WANT TO PAY BY CASH OR CHECK?
We do require a credit card on file, however you are more than welcome to submit a different form of payment. We just ask that our office receives it no later than the last day of the month for the following months tuition.
WHAT IF MY CHILD MISSES A CLASS?
Make-up classes need to be completed while still enrolled in our class program. At this time, unfortunately with most of our classes having full enrollment with lengthy waiting lists as well as current staffing issues, we cannot guarantee make-up class opportunities. The best solution is to register for a Toddler Playdate (if your child is under five) or an Open Gym (open to 1-12 year olds) and then when you attend, simply indicate on the sign-in sheet that you are using it as a make-up and there will be no charge. Please feel free to contact our office with any questions you may have.
CAN WE START MID-MONTH?
Absolutely! And of course we will prorate the tuition for that month.
WHAT IS YOUR SNOW POLICY?
WHEN THE UPPER ARLINGTON SCHOOLS ARE CLOSED, WE WILL CANCEL OUR MORNING CLASSES ONLY. WE WILL MAKE A SEPARATE DECISION FOR THE AFTERNOON/EVENING CLASSES AND COMMUNICATE THAT VIA EMAIL, VOICEMAIL AND THIS WEBSITE.
IF UA SCHOOLS ARE ON A DELAY, WE WILL BE OPEN THE ENTIRE DAY.